IT Solutions Engineer

Ossining, NY
Full Time
Service Byte
Experienced

ServiceByte LLC is a managed IT services company based in Ossining, New York, serving the Westchester County area since 2010. We focus on delivering responsive, people-first IT support for both businesses and residential clients.

We are looking for an IT Solutions Engineer with a passion for designing and implementing cutting-edge infrastructure solutions to join our dynamic team.

If you enjoy working as part of a team, celebrating successes with video games nights, and team dinners, adding to your knowledge base with training, and becoming a fixture in a company that inspires its employees to stick around, look no further!

The Role

As an IT Solutions Engineer, you will be responsible for designing, implementing, and managing complex IT infrastructure solutions for clients. This role provides comprehensive expertise in network, systems, and architecture design, deployment, and optimization.  

In this role, you will be collaborating with clients, project teams, and internal departments to deliver scalable, secure, and high-performance infrastructure solutions that meet client requirements and support business objectives.

Key Responsibilities: 

  • Infrastructure Design and Architecture: Create and implement IT infrastructure solutions encompassing network, systems, storage, virtualization, and cloud platforms. 

  • Network and System Engineering: Configure and optimize network components, servers, and virtualization platforms to ensure performance and stability. 

  • Solutions Engineering and Integration: Develop and integrate IT solutions aligning with client requirements and industry best practices. 

  • Security and Compliance: Implement security controls and procedures to protect client infrastructure and data. 

  • Performance Optimization and Monitoring: Monitor infrastructure performance metrics and optimize resources for enhanced system performance. 

  • Client Consultation and Support: Act as a technical advisor to clients, providing expertise and recommendations for infrastructure projects. 


Qualifications: 

  • 5+ years of experience in IT infrastructure design, implementation, and management in an MSP environment is REQUIRED 

  • Proficiency in networking technologies (Fortinet, Ubiquiti), server platforms (Windows, HyperV), cloud services (Azure), and security technologies. 

  • Strong scripting and automation skills (PowerShell, Python) and familiarity with configuration management tools (Ansible, Puppet). 

  • Excellent communication, collaboration, and problem-solving skills. 

  • Bachelor's degree in Information Technology or related field 


HR Information: 

$76,000 salary + annual bonuses (end of year, varies) 

Full time; in-office role with some local travel (with mileage reimbursement) 

Schedule: Mondays-Fridays, 9 AM – 6 PM 

Benefits: Health benefits, retirement plan with 3% match, personal time off 

Additional Benefits: service credits, performance bonuses, more fringe benefits 

Fun team-building activities 

Professional development assistance (certifications) 

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